Privacy Policy | Carrion Cleaning
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Carrion Cleaning Privacy Policy · Charlotte, NC

Privacy Policy

Effective Date: January 2026 · Company: Carrion Cleaning (Division of Carrion Services LLC)

Summary: We collect information you provide to request a quote or service, communicate service updates (including optional SMS), improve our website, and meet legal obligations. We do not sell your personal information.

1. Information We Collect

We collect information you voluntarily provide when you request a quote, schedule a service, or contact Carrion Cleaning. This may include:

  • Name
  • Phone number
  • Email address
  • Service address
  • Service details you submit (e.g., home size, special requests, timing)

We may also collect technical website data described in Section 5 (Cookies & Tracking).

2. How We Use Your Information

We use your information to operate our business and provide services, including:

  • Providing quotes and scheduling cleaning services
  • Communicating service-related updates, confirmations, reminders, and customer support
  • Improving our website and customer experience
  • Preventing fraud, protecting our business, and complying with legal obligations

3. SMS Communication (Optional)

If you provide your phone number and choose to opt in, you may receive service-related text messages. SMS consent is optional and is not required to submit a quote request.

SMS Program Number: +1 (980) 980-2039
Voice Support: (980) 397-2352
Message Frequency: Message frequency varies based on your service request and communication needs.
Message & Data Rates: Message and data rates may apply.
Opt-Out: Reply STOP to cancel at any time. After you send STOP, you may receive one final confirmation message and we will stop sending SMS messages.
Help: Reply HELP for assistance, or call (980) 397-2352.
Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
Age Requirement: You must be at least 18 years old to opt in to receive SMS messages.

4. Sharing of Information

We do not sell or rent personal information. We may share information with service providers only as necessary to operate our business (for example, communication and customer support tools).

Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to provide services and support communications (e.g., messaging and customer support). All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Practices

We use cookies and similar technologies to operate our website, analyze traffic, and improve user experience. These technologies may collect information such as pages visited, time on site, device type, browser type, and approximate location.

You can control cookies through your browser settings and may disable cookies; however, some site features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for recordkeeping and compliance).

8. Your Rights & Choices

Depending on your location, you may have rights to request access, correction, or deletion of your personal data. You may also opt out of SMS as described above.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us:

Carrion Cleaning
Charlotte, NC
Phone (Voice Support): (980) 397-2352
SMS Program Number: +1 (980) 980-2039
Email: quote@carrioncleaning.com

Tip (recommended for a more enterprise look): use a branded support email (e.g., support@carrioncleaning.com).

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